These are important visits before the work starts. First we get to speak to you in person, explain the process and answer your questions. We are also looking for anything that might stop us achieving the work first time.

Each week we set an informal coffee and biscuits session, during which residents can come and meet the team, discuss the works, raise any issues they are having and get their questions answered - all over a cuppa.

The main elements of work include replacing existing external wall insulation, replacing windows, extending boiler flues, replacing extractor fans (where required), communal decorations, replacing entrance and bin shed roofs, and kitchen and bathroom works (where required).

We are aiming to replace the windows in block 1-27/28-53 in March

The scaffolding will be up for 40 weeks.

Yes, the scaffolding will cover the entirety of the building.

The colour of the render will be white.

They have been approved on the planning to be change to render, but will stay green.

Please see the approved planning permission documents.

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Your resident liaison officer, Antonia Hills will be able to deal with any questions and concerns you may have. Feel free to contact her on 07305 230 888.